The PastPerfect Software support staff is ready to help you. Our office hours are Monday through Friday, 9:00 a.m. to 5:30 p.m. Eastern (6:00am to 2:30 p.m. Pacific). Our voicemail is active 24 hours a day, and we will respond to calls in the order they are received, giving first priority to customers who pay for annual support services. We strive to answer all calls within 24 hours and usually return calls within the hour.
Please call us at 1-800-562-6080 with your questions.
We also have additional resources where you may find answers during non-working hours. Please visit our Knowledge Base and Video Tech Tip sections for additional resources.
Please note: The PastPerfect support office will be closed Wednesday, December 25th for Christmas and Wednesday, January 1st for New Year's Day.